One visit, one stamp. Ten visits, a regular.
Your shop's digital loyalty card, in your customers' Apple Wallet or Google Wallet. They never forget it, and they come back.
€39.99 per month per location, everything included. 14-day free trial, no credit card.
stamps
7
Member
Sarah Martin
Next reward
3 more stamps until “Free coffee”
83C-BKQ
Example: preview of a loyalty card in Apple Wallet
- Apple Wallet and Google Wallet
- No app to download
- Secure payment with Stripe
- No commitment
The digital loyalty card that brings your customers back
Fidélitas is a digital loyalty card for independent businesses in France and Switzerland. Customers add it to Apple Wallet or Google Wallet in 20 seconds, with no app, and every visit at the till is counted on it. Automatic reminders, Google reviews and referrals turn it into a revenue driver: more visits, more revenue, for €39.99 per month per location.
How it works
Four steps. Nothing to change in the way you work.
No app for your customers to install.
- 1
Your customer scans the QR code
On the counter or with an NFC card. Their card is created in seconds.
- 2
They add it to their Wallet
Apple Wallet or Google Wallet, next to their bank card.
- 3
You stamp with one scan
You scan their card at every visit.
- 4
They come back for their reward
And Fidélitas reminds them to come back.
At the counter
A till screen your whole team gets straight away.
The customer shows their card, you scan it, the stamp is added. On the till computer or on any phone.
Sarah Martin
14 visits · last one 9 days ago
+1 stamp for Sarah
New balance: 8 stamps
After the visit
Reminders that bring your customers back.
The right message at the right time: when a reward is waiting, on their birthday, or when they haven't been in for a while. Only to those who said yes.
- Welcome86 sent in the last 30 days
- Reward unlocked41 sent in the last 30 days
- Inactive customer12 customers came back after the message
- Birthday7 sent in the last 30 days
For you
See who comes back, and who drifts away.
Your visits, new customers and regulars, readable at a glance.
Hello, Camille
Salon Léa
Great momentum: 412 visits in 30 days, 18% more than the previous period.
Visits · 30 days
412+18 %
Loyal customers
64 %+5 pts
New customers
38+12 %
Card in phone
71 %
Visits per day
To do today
- Birthdays this week4
- One step from a reward9
- Regulars drifting away6
All included
Everything you need, nothing you don't.
Built for business owners who are short on time.
A card in their phone
Your loyalty card in Apple Wallet and Google Wallet, in your colours.
Stamps or points
Per visit or per amount spent, with the rewards you choose.
A simple till screen
A scan or a name, and the stamp is added. Your staff have nothing to learn.
Automatic reminders
The right message at the right time, to bring your customers back.
Campaigns in your colours
An offer to announce? Your customers get it within minutes.
More Google reviews
After their visit, every customer is invited to give feedback, then free to post it on Google.
Your customer file
Who comes, how often, and who has stopped coming.
Several locations
One card for your whole brand.
Why it works
Loyalty is simple maths.
Figures established by research, not by us.
- +25 to 95%
- more profit when customer retention rises by just 5% (Bain & Company)
- 5 to 25×
- more expensive to acquire a new customer than to keep an existing one (Harvard Business Review)
- 60 to 70%
- chance of selling to an existing customer, versus 5 to 20% for a new prospect (Marketing Metrics)
- 0 €
- of hardware: a printed QR code and the phones you already own. 20 seconds to create a card, no app.
Sources: F. Reichheld (Bain & Company), “The Loyalty Effect”; A. Gallo, Harvard Business Review, “The Value of Keeping the Right Customers” (2014); P. Farris et al., “Marketing Metrics”.
For every independent business
A programme that fits your trade.
Fidélitas suggests a ready-made programme for your type of business, which you adjust in two minutes.
- Café / coffee shop10 coffees = 1 freeSee the trade page
- Hair salon5 visits = 20% off the next serviceSee the trade page
- Restaurant8 meals = free dessertSee the trade page
- Bakery / pastry shop10 visits = free pastrySee the trade page
- Shop / retail1 € = 1 point, 10 € off from 150 pointsSee the trade page
- Gym / studio10 sessions = 1 free sessionSee the trade page
The simulator
What if 1 customer in 10 came back one more time?
Set your daily footfall, average ticket and return goal: the simulator shows what it changes for your till, every month and over the year.
A deliberately cautious assumption: research places the effect of a loyalty programme between +5 and +20% of revenue. Put the slider where you feel comfortable.
Extra sales every month
€2,600.00
- Fidélitas subscription
- − €39.99 / month
- What you keep
- €2,560.00
- Over twelve months
- €30,720.00
Pricing
One price, everything included.
One customer coming back each month thanks to their card, and it has paid for itself.
- Unlimited customers
- Digital card in your colours, Apple Wallet and Google Wallet
- Simplified till screen for your staff: search, scan, sound confirmation
- Ready-made email campaigns and automatic emails in your colours · 5,000 emails a month included
- Satisfaction survey after the visit, Google listing tracking, referrals
- Monthly dashboard and detailed analytics
Billed monthly · Cancel anytime, effective at the end of the period.
Price per location. Prepay 3, 6 or 12 months and save up to 15%. Each extra location is paid when added, at the same price.
Request my free trialSecure payment by Stripe: Visa, Mastercard (3D Secure), SEPA direct debit. VAT not applicable, art. 293 B of the French Tax Code
Emails
5,000 emails a month included
Per location. Need more? Add a pack to your subscription, billed in the same payment.
| + 10,000 emails | €15 / month |
| + 25,000 emails | €30 / month |
| + 50,000 emails | €50 / month |
SMS
Prepaid credits, no subscription
1 credit = 1 SMS. Your credits never expire; top up whenever you like.
| 100 SMS | €15€0.15 per SMS |
| 300 SMS | €35€0.12 per SMS |
| 1,000 SMS | €105€0.11 per SMS |
Optional
The Fidélitas NFC card
A rigid card to place near the till. The customer holds their phone near it: your sign-up page opens, no QR code to aim at and no app.
€19.99each · VAT not applicable
FAQ
The questions we get asked.
Do my customers need to install an app?
No. The card is added to Apple Wallet or Google Wallet, already on their phone. Customers without a Wallet get a web card accessible via a link.
Can I import my existing customer list?
Yes, as CSV (first name, last name, phone, email). Duplicates are detected automatically. Marketing consent is never assumed.
Can I stop whenever I want?
Yes: cancellation takes effect at the end of the paid period (1, 3, 6 or 12 months depending on your plan), with no renewal. You keep access until then and can export your data.
Is it GDPR compliant?
Yes: explicit, separate consent for email and SMS, right to erasure (anonymisation), customer data export, strict separation between businesses.
How does payment work?
By Visa or Mastercard with 3D Secure authentication, or by SEPA direct debit (in euros). Payment is handled by Stripe; we never store card details. Invoices in euros or Swiss francs.
I have several locations, how does it work?
One card and one programme for the whole brand. Each location has its own staff, customers and figures; the owner sees everything, per location or consolidated. The subscription is per location: each extra location is added from the merchant area and paid when added, at the same price.
How does customer feedback work?
After their visit, every customer can rate their experience in a few seconds (overall rating and three criteria). You can thank each answer with a reward, the same whether the feedback is positive or negative. Then every customer is offered, in the same way, to post their review on Google; posting is never rewarded. You read all feedback, including the most critical, to follow up on it, and you track your Google listing's rating on the same screen.
Bring your customers back.
A personalised free trial, your programme prepared with you, your QR code at the till from day one.